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Sell while you sleep.
Give useful, approved answers about products, pricing and availability—even when your team is offline.
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SeloOnline
Do you have this in a size 12?
Yes. The cocoa set is available in size 12. Would you like delivery in Lagos?
Conversational commerce, minus the subscription
Turn WhatsApp conversations into commerce.
Selo is WhatsApp ecommerce automation for Nigerian stores: answer approved product questions, guide buyers to checkout, support orders and hand sensitive cases to your team—while paying only for what you use.
- ✓ No monthly fee
- ✓ Human handoff
- ✓ Built for Nigerian commerce
One intelligent customer journey
A WhatsApp sales and customer-support assistant built for Nigerian ecommerce.
Selo helps online stores automate product enquiries, qualify buyers, support orders and share approved delivery information from the first “Hello” to fulfilment.
Recover warm buyers.
Follow up on high-intent checkouts with sensible limits—not endless broadcast messages.
Purchase intent High
Keep humans in control.
Refunds, payment disputes, cancellations and policy exceptions go to your team with context.
AI→KOHandoff complete
Know where the money goes.
Clear usage and cost controls help you focus automation where it can create real value.
From hello to paid
Less chasing.
More buying.
Selo gives every conversation a next best action, while your team sets the facts, limits and moments that require a person.
Connect your store
Add your catalogue, policies, delivery details and approved answers.
Shape the journey
Choose what Selo can handle and when your team should step in.
Fund your wallet
Add credit when you need it. There is no monthly subscription clock.
Start selling smarter
Selo replies, qualifies, guides and reports while you track usage.
Live Order journey active
Designed for real commerce
A storefront that replies instantly—and knows its limits.
Selo uses your approved information to support customers. It does not invent stock, payment, delivery or refund status.
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Product discoveryHelp buyers narrow options by need, budget or category.
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Order supportShare verified next steps, confirmations and delivery updates.
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Agent assistanceSummarise chats and hand over complex issues with context.
Made for the way you sell
One engine. Many storefronts.
Use Selo for beauty, fashion, electronics, pharmacy, food and grocery ecommerce journeys across Nigeria.
BEAUTY & SKINCARE
Turn product questions into confident choices.
Help shoppers compare routines, check approved product information and move from curiosity to checkout.
A CUSTOMER ASKS
“Which cleanser works for oily skin?”
Pricing without pressure
Pay when Selo works. Pause when you don’t need it.
No monthly or annual subscription. Fund your wallet, use Selo across customer conversations, and top up when it makes sense for your business.
Selo wallet● Protected
YOUR CONTROLPay as you go
Clear usage. No recurring plan.
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→FundAdd credit
2
→UseSelo works
3
TrackSee spend
✓ No forced renewal date
Good questions
Before you ask Selo to answer everything.
Still curious? Book a short demo and we’ll map Selo to your current customer journey.
It helps a store answer approved product questions, qualify buyers, guide next steps, support orders and hand sensitive conversations to a person—all inside the channel customers already use.
No. Selo handles repetitive, approved interactions and gives your team better context. Refunds, disputes, cancellations and policy exceptions stay under human control.
You fund a wallet and usage is deducted as Selo handles eligible interactions and automations. There is no monthly or annual subscription commitment.
Yes. Selo is configured around the catalogue, FAQs, delivery rules and approved information you provide, with clear limits for anything that needs verified live data.
Selo hands the conversation to a person with the relevant context, so your team can resolve it without making the customer repeat everything.
That depends on your current setup and Meta configuration. IvyTek will review it during discovery and recommend the cleanest path to launch.
READY WHEN YOUR CUSTOMERS ARE
Make your next “Hello” worth more.
See how Selo can support your sales and customer-service journey—without another monthly bill.